PeopleTech systems is a leading provider of Software and infrastructure solutions that enable Enterprises and telecommunication companies to deliver Voice , Data and multimedia services to their Customers.
IVR Solutions
A Complete , scalable, Stable IVRS Solution.
PeopleTech helps enterprises improve service and lower costs by automating and connecting their most common phone calls with our Interactive Voice Response (IVR). PeopleTech IVRS Solutions enables its clients to improve profitability and overall efficiency by providing highly targeted self-service telephony Solutions. PeopleTech systems combines the "best in class" technology from market leaders in open platforms, advanced speech engines, and Voice Response Interactive applications for our total solution IVR system platforms. Connecting IVRS with existing web, legacy database and customer service systems already in place. Using standards to integrate IVR Software with the rest of your infrastructure provides a number of opportunities for businesses to improve customer service and reduce costs. Increasing the number and quality of phone-based customer service applications to encouraging collaboration between Web and Interactive Voice Response system. Know More
Inbound Outbound Contact Center Solutions
High impact at low cost.
PeopleTech provides a comprehensive and open product suite that allows you to tie any customer interaction and your resources together to better manage your contact center workforce, with reporting and analytic tools to help you meet your business goals. PeopleTech contact center applications for the contact center offer a better way to target particular customer-interaction issues by delivering a specific combination of capabilities to improve contact center performance. These capabilities include inbound routing, outbound dialing, voice portal, performance management, campaign optimization, KPI and Business Intelligence Reporting. Know More
Voice Broadcasting Solutions
People Tech systems provides a voice broadcasting phone system, which is a specialized auto dialer incorporating CTI technology that broadcasts phone messages to hundreds or thousands of call recipients at once. Know More
PeopleTech contact Center CRM Suite
Download Brochure Contactcentercrm.pdf
IVR WEB GUI
Any Database connectivity
Payment Gateway Integration
Secured Sockets support
Web Services Support
Voice /IVR Broadcasting
Voice Broadcasting to Inbound CRM/IVR Routing
IVR to Inbound Routing
Predictive Dialing
Progressive and Preview Dialing
supports Clustering and High Availability
Business Intelligence Reporting
SIP servelet Support
